Frequently Asked Questions

Laundry Detergent Sheets

  • Step One: Take out the recommended amount of sheets from the box

    Step Two: Place the sheet/s straight into the drum of your front or top loader washing machine with your dirty laundry. No need to place in the machine drawer because these sheets will dissolve and build a thick lather nice and early on in the cycle.

    Step 3: Start the cycle, easy!

    You do not need to put ANY laundry powder, liquid or capsules to accompany the sheets.

    You can add in your chosen stain remover or fabric softener if you wish, as per normal.

  • Place the sheets straight into the drum of your front or top loader washing machine with your dirty laundry. No need to place in the machine drawer because these sheets will dissolve and build a thick lather nice and early on in the cycle.

    You do not need to put ANY laundry powder, liquid or capsules to accompany the sheets.

    You can add in your chosen stain remover or fabric softener if you wish, as per normal.

  • Nope! Simply place the recommended amount of sheets straight into the drum of your front or top loader with your dirty laundry.

  • Yes! The Laundry Detergent Sheets work in both front and top loader washing machines. Also suitable for hot and cold washes.

  • No! The Laundry Detergent Sheets are a FULL replacement to any other kind of laundry detergent. You do not need to add any powder, liquid or capsules to your washes.

    The sheets will dissolve and form a thick lather and offer the same, powerful clean compared to alternatives, without the harmful chemicals or plastic waste.

    You can add in your chosen stain remover or fabric softener if you wish, as per normal.

  • Yes, these sheets are 100% dissolvable in hot or cold water.

  • Yes, these sheets are 100% dissolvable in hot or cold water.

  • Yes, you sure can!

  • Yes, when and as required you can add your chosen stain remover and/or fabric softener if you wish, as per normal.

  • Yes, try our Sensitive Unscented Laundry Detergent Sheets. Without any fragrance and no harmful chemicals, these sheets are 100% naturally-derived, so even the most sensitive of skin can be cared for.

  • Yes, these sheets are 99%+ naturally-derived and are safe for grey water and septic tank systems.

  • Each box contains 60 sheets, which can last up to 60 washes.

    This is equivalent to a standard 1.8L plastic bottle of laundry liquid or 1.8KG of traditional powder.

  • Yes! Feel free to fold and tear or cut through the centre of the sheets if you are doing a small, quick wash.

  • Phosphates are often used in laundry products to soften hard water and increase cleaning power. We chose not to use phosphates because of the impact it has on the environment and aquatic life, not to mention that phosphates are a finite resource, soon to be exhausted by human interference.

  • Surfactants are used to break up soiling or dirt in fabrics and stop them from reattaching to the fibres. Our Laundry Detergent Sheets contain Sodium Dodecyl Sulfate, Fatty Alcohol Polyglycol Ether and Cocamidopropyl Betaine which are plant-derived surfactants, giving you a clean, clean.

  • Absolutely! And we recommend this for regular-large loads or when there's quite a lot of dirt. Our recommended sheets per wash are as follows:

    Small to Regular Load: 1 Sheet

    Regular to Large Load: 2 Sheets

    Extra Large/Dirty Load: 3 Sheets

  • Yes, you sure can! Dissolve 1-2 sheets in up to 3L of warm water to hand wash delicates or wool items.

  • No. Our laundry sheets contain no palm oil or palm oil derivatives.

  • Our laundry sheets do not contain any gluten however there may be traces from the factory.

  • No. Our laundry sheets are 100% dissolvable, so there is no sediment left over.

    The laundry sheets contain NO optical brighteners, which are designed to stick to clothes to give the illusion of cleanliness. This ‘stickiness’ holds the detergent in your clothes. So, there should be no residue left on your clothes after washing.

    On the odd occasion that you see residue left on your clothes after washing, try sticking to our recommended sheets per wash.

  • Our detergent sheets are made by a known and trusted manufacturer in China, at the place of origin of all of our ingredients. We speak with our factory daily and have eyes on the ground all year round.

    Why did we choose to manufacture in China?

    a) Because we simply do not have the capabilities to produce such an innovative product in NZ

    b) By manufacturing at the place of origin of the raw ingredients, we actually save significantly on carbon emissions by reducing shipping weight, volume and journey length if we were to manufacture elsewhere overseas.

  • You can find these details at the bottom of your packaging. We clearly show when these sheets will expire, easy!

  • You can purchase the sheets through our stockists, which can be found here.

Surface Cleaners

  • Fill your re·fillable spray bottle with hot tap water* to the 500mL line.

    Drop tablet into the bottle. Wait 5-7 minutes or until tablet is fully dissolved. Screw spray nozzle back on, only once tablet is fully dissolved.

    Clean: Use like your regular cleaner. Spray on surface, then wipe or wash off. To disinfect, spray on surface, leave for 10 minutes, then wipe or wash off.

  • Yes they do. Do not use boiling water though. Dissolves best in hot tap water 40-49℃. If tablet dissolves slowly, empty water and refill with hotter water. Suitable for use on hard non-porous surfaces. If unsure, spot test first. Do not use on marble, slate, porous surfaces, coloured grout or unsealed surfaces.

  • 1 tablet = 500mls

    So you only need to use 1 tablet per spray bottle.

  • We've got you covered. Our full cleaning range includes:

    Kitchen (Aloe), All•Purpose (Citrus), Bathroom (Grapefruit) & Glass/Mirror (Unscented)

  • We have a really high concentration of naturally-derived citric acid and fumaric acid in our tablets which is the base of the majority of your standard eco cleaners. On occasion this active ingredient can expand which will make it harder to fit into your re·fill bottle. If it doesn't fit in the bottle opening you can cut in half or crumble the tablet then add to your bottle. Proceed to then fill with the hottest tap water (around 40-49 degrees) and wait until fully dissolved.

    While the tablet will still clean effectively, we are also more than happy to replace your tablet too as we want you to be 100% happy with your planet-friendly purchase. Just email us at hello@restor-home.com with a few photos.

  • We have a really high concentration of naturally-derived citric acid and fumaric acid in our tablets which is the base of the majority of your standard eco cleaners. On occasion this active ingredient can start to react with our natural food grade colouring which causes some discolouration.

    While the tablet will still clean effectively, we are also more than happy to replace your tablet too as we want you to be 100% happy with your planet-friendly purchase. Just email us at hello@restor-home.com with a few photos.

  • The cleaning tablets dissolve best in your hottest tap water (40-45C). If your tablet has not dissolved within 10 mins, try emptying the water and refill with hotter water.

  • The cleaners contain naturally derived & natural ingredients that can sometimes separate from the cleaning solution that appear as floating strands. Don’t worry - it’s still safe and very effective to use! Just give a little shake!

  • Yes. We don’t use laminate finishes on our boxes, so all cardboard packaging is 100% recyclable. Our bottles although designed to be re·filled and re·used, are recyclable too and made from 100% post consumer recycled plastic.

  • We originally opted for compostable wrappers, but unfortunately it didn't pass product testing, so until we find a better improvement, our tablet wrappers have a foil lining. We continue to test and research how we can create new alternatives. Our foil and paper wrappers are still 96%+ less plastic per tablet than a regular cleaning spray bottle.

  • Once tablet has dissolved, we recommend using your cleaner within 6 months.

  • Try using purified water instead of tap water. Because you are adding water at home, we cannot regulate the quality of water, especially in New Zealand and Australia where the water quality varies. When the tablet dissolves in non-purified water, it still delivers safe and effective cleaning power, but the water may show streaks on glass.

  • Before dissolving a tablet, it is in its most concentrated form. Please keep out of reach of children. Read label before use.

    Wash hands thoroughly after handling or wear protective gloves/eye wear. In case of contact with eyes, rinse cautiously with water for several minutes. Remove contact lenses if present and easy to do, continue rinsing. If eye irritation continues, seek medical advice with product label at hand. If swallowed, drink plenty of water and seek medical advice. For further advice, call NZ 0800 469 312 / AUS 1800 955 576.

  • Although the Glass cleaning tablets are not designed to clean your car windscreen, you could use 4 x tablets in your windscreen washing port.

  • Our cleaning range does not contain any gluten, however there may be traces from the factory lines.

  • The tablets are perfectly measured to suit 500mls of water, so we recommend against splitting the tablets.

  • Yes, of course. Feel free to use your own spray bottles!

  • We recommend using your cleaner within 6 months of dissolving the tablet.

  • Our surface cleaners have been rigorously tested by external labs & scientifically proven to kill germs.

  • Yes! Simply take off the pumps, and you can recycle your re·fill bottles. The bottles are also made from 100% recycled plastic so we are circular by design.

  • The re·fill bottles are made with 100% high quality recycled plastic and spray nozzles designed to last over 20'000 sprays.

  • Between each cleaner, we recommend rinsing out with purified water before re·filling.

  • The tablets have been scientifically proven to kill Enterococcus faecus bacteria, Ecoli and Staphylococcus aureus.

  • We have stripped out harsh synthetic chemicals and replaced with alternatives like Citric Acid, Fumaric Acid and Sodium Coco-Sulfate. With any cleaning spray, we recommend keeping away from pets.

General

  • You can shop our range from our stockists online. Find a full list of stockists here

  • re•stor can be found at a range of stores in Australia and New Zealand both online and instore. Find a full list of store locations here.

  • Currently we are available in Australia and New Zealand. Follow us on Instagram to stay up-to-date with where we are landing next!

  • Feel free to reach out to our team at hello@restor-home.com with any media enquiries.

  • Stay tuned for more. We are always looking for more products that are kind to you + the planet, and don’t break the bank!

  • The re·stor range is available at a range of stores both online and instore - stockists can be found here.

    If you can’t find any instore, ask the store staff about how and when you can get your hands on some.

  • Yes! re·stor is proudly owned and designed by Kiwis with our HQ in Auckland. Read more about us and our story here.

 

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